Franking Complaint Intake Form

Thank you for reaching the Communications Standards Commission Complaint Intake Form page. If you have evidence that an official communication from a Member of the U.S. House of Representatives has violated the rules set forth in statute or in the House of Representatives Communications Standards Manual, you are entitled to file a Complaint with the Commission.

Before filing a complaint, please ensure that the communication material you wish to file a complaint about has not been granted an advisory opinion by the Commission. You can view all pieces which have received an advisory opinion by clicking here; then select the Member/Committee from which the communication piece is from. If said piece is not found on this website, please continue with the form below.

Please note that any complaints received, based on the content of the communication(s), and which have received previous advisory opinions will likely be automatically dismissed by the Commission.

For clarification purposes, “Complaint” means any allegation submitted to the Commission through the public access portal except those that:

(1) relate to a communication that the Commission has previously granted an advisory opinion or will grant a frankable stamp; or
(2) do not comply with the regulatory requirements, including: Those that do not contain factual material sufficient to comply with 2 U.S.C. § 501(e); Those that fail to state a claim for which the Commission may grant relief; or Those that fail to provide required identification information.

The person submitting the Complaint shall be known as the “complainant” and the person receiving the complaint shall be known as the “respondent.”

The Commission will review all Complaints on a bipartisan basis. All Complaints should include all relevant evidence (including, but not limited to, the official communication at issue) and an explanation as to how the official communication violates the law or the regulations set forth in the House of Representatives Communications Standards Manual. You can expect to hear back from our staff within 30 business days or sooner, upon material review.

Indicates required field

First Name:

Last Name:

Address

Address 2

City/Town

State/Province

ZIP Code

Email:

Telephone

Phone Number

Phone Type:

What are these options?

Constituents who are deaf and hard of hearing or use a video phone have the option to choose TDD or VP based on the type of device they are using. This allows our office to respond to them accordingly. The default option 'Voice' is a standard audible telephone.

Respondent Name (Member of Congress):

Date Communication Was Received:

Complaint One Type:

Complaint One Summary:

Please describe your complaint in greater detail, providing as much information as possible for our review.

If you have multiple violations please add them separately here. If more than three, please specify in the last notes section and a staffer will reach out to collect alleged complaints.

Complaint Two Type:

Complaint Two Summary:

Please describe your complaint in greater detail, providing as much information as possible for our review.

Complaint Three Type:

Complaint Three Summary:

Please describe your complaint in greater detail, providing as much information as possible for our review.

Attach Evidence:

One file only.
2 MB limit.
Allowed types: gif jpg jpeg png bmp eps tif pict psd txt rtf html odf pdf doc docx ppt pptx xls xlsx xml avi mov mp3 mp4 ogg wav bz2 dmg gz jar rar sit svg tar zip.

Check the box below to acknowledge this statement:

I hereby verify that I have read the above complaint procedures and the contents thereof. I also verify that, to the best of my knowledge, the matters stated in the complaint are true and correct. I understand that the Commission may dismiss the complaint without further inquiry if the complaint does not identify a violation of a specific law, rule or regulation on a good faith basis, or if the complaint is not accompanied by relevant and material evidence in a format accessible to the Commission (e.g. .pdf, .doc, .jpg, etc.). I understand that my first name, last name, city, and state of residence will be made public upon submission of materials.

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