| 4. Looking Towards the Future of the Capitol Campus
Rep. Mary Miller (IL-15): What's your most complicated issue, your biggest challenge and how can we help you?
The Honorable Thomas Austin: I would say the facilities condition in general, the committee has been very helpful as we've been designing the Rayburn project. I'd say my Rayburn program overall, how we go about it, the means, the methods, the swing space, the phasing and all that is something that's been my biggest challenge is to get a firm course of action so that we can start moving forward on that project. As I spoke about earlier, time is of the essence when it comes to that. And it's because as these system failures keep increasing in frequency and severity, that's going to start impacting Members of Congress more and more. And I am keen to avoid that, and I'm keen to get ahead of it as much as possible.
Rep. Mary Miller (IL-15): And how do you facilitate proactive maintenance in order to prevent reactive maintenance on the Capitol grounds?
The Honorable Thomas Austin: So I will say a shout out to my staff as they do a great job keeping abreast of facility issues as much as they possibly can. Some things that are hidden behind our walls, like our HVAC issues or plumbing, electrical, some of those things don't show up until they show up and we have an issue. But some things, we talk about preventive maintenance with our HVAC systems, preventive maintenance when it comes to our some of our plumbing components, they do a great job of doing that. We do over half a million work orders a year throughout the Capitol campus. The Ranking Member spoke about just the plumbing and some of the hydraulic issues we have inside campus. It's a constant challenge. We do a great job of tracking it. Our on-time work order is over 95% these days. And we want to make sure that we're staying abreast of those and doing great data tracking, great predictive maintenance by utilizing the feedback systems we have with our maintenance systems.
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